Terms & Conditions
Last updated: June 9, 2026
These Terms & Conditions ("Terms") govern your access to and use of the website operated by [Legal Entity Name] ("Enflet," "we," "us," or "our"), and any services, strategy calls, or communications offered through it. By using this site or booking a call, you agree to these Terms.
1. About Enflet
Enflet is a boutique consultancy providing Amazon advertising (PPC) strategy, management, and related marketplace services to established consumer brands. Our website and informational materials are for general business audiences and do not constitute professional, legal, or financial advice.
2. Eligibility
Our services are intended for businesses with annual revenue typically exceeding $1M. By engaging us, you confirm you are authorised to act on behalf of the brand or entity you represent, and that you are accessing this site for business purposes.
3. Strategy calls
Strategy calls booked through this site are introductory conversations to assess mutual fit. They carry no obligation. Calls may be recorded for internal note-taking with your explicit consent at the start of the call; you can decline recording at any time. Nothing said during a call constitutes a binding offer or contract.
4. Engagement & service agreements
Any paid engagement is governed by a separate, signed statement of work or services agreement ("SOW") executed between Enflet and the client. The SOW — not this page — defines scope, deliverables, fees, payment terms, term length, termination, and any warranties or service levels. In the event of a conflict between these Terms and a signed SOW, the SOW controls.
5. Fees, billing & refunds
Fees, invoicing cadence, and refund policies are defined in each SOW. Unless the SOW states otherwise, fees are non-refundable once work has begun. Late payments may accrue interest at the rate stated in the SOW or as permitted by applicable law.
6. Results disclaimer
Performance figures, case studies, testimonials, and statistics shown on this website — including but not limited to "$1.7B+ client sales," "12.5% average TACOS reduction in month one," "24% YoY sales growth," "8.3% YTD TACOS," "21% YoY profit increase," "$30K monthly Walmart revenue," "3.5+ ROAS," "12% TACOS reduction in 2 weeks," "11% YoY Q4 profit growth," and "26+ brands grown to seven figures" — describe specific past client engagements and are not promises, guarantees, or projections of future results.
Amazon and marketplace outcomes depend on many factors outside our control, including product, category, competition, pricing, inventory, listing quality, creative, seasonality, ad budget, organic rank, operational execution, and changes to platform policies and algorithms. Your results will differ, and may be lower or higher than the examples shown. Nothing on this site should be interpreted as a guaranteed earnings claim.
7. Client responsibilities
- Provide timely, accurate access to required accounts, data, and creative assets.
- Maintain ownership and good standing of your Seller Central or Vendor Central account.
- Review and approve proposed strategy, budgets, and creative within agreed turnaround times.
- Comply with Amazon's policies, applicable laws, and platform terms of service.
8. Confidentiality
Both parties agree to keep non-public information shared during the engagement confidential, and to use it only for purposes of performing or receiving the services. Detailed confidentiality terms are set out in the SOW or a separate NDA.
9. Intellectual property
Deliverables created specifically for a client during a paid engagement are owned by the client upon full payment, subject to Enflet retaining a non-exclusive right to use anonymised, aggregated results for case studies and marketing. Enflet retains all rights in its pre-existing methodologies, frameworks, templates, tools, and know-how.
10. Third-party platforms
Enflet is an independent agency. We are not affiliated with, endorsed by, or sponsored by Amazon.com, Inc., Walmart Inc., Slack Technologies, Notion Labs, or any other third-party platform referenced on this site. All trademarks are the property of their respective owners.
11. Limitation of liability
To the maximum extent permitted by law, Enflet's total liability arising out of or related to your use of this website or our services is limited to the amounts paid by you to Enflet in the three (3) months preceding the event giving rise to the claim. Enflet is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, or business interruption, even if advised of the possibility of such damages.
12. Indemnification
You agree to indemnify and hold Enflet, its officers, employees, and contractors harmless from any third-party claims arising out of your products, listings, or account activity, your violation of these Terms, or your violation of Amazon or other platform policies.
13. Termination
We may suspend or terminate access to this site at any time, with or without notice, for any reason. Termination of paid services is governed by the SOW.
14. Governing law & jurisdiction
These Terms are governed by the laws of [Jurisdiction, e.g. State of Delaware, USA], without regard to its conflict-of-laws principles. The exclusive venue for any dispute is the competent courts of [City / Jurisdiction].
15. Changes to these Terms
We may update these Terms from time to time. Changes take effect when posted on this page, with an updated "Last updated" date. Continued use of the site after changes are posted constitutes acceptance.
16. Contact
Questions about these Terms? Email legal@enflet.com.
This page is a template for general informational purposes and is not legal advice. Please have it reviewed by a qualified lawyer in your jurisdiction before publishing.